Terms & Conditions

1. Agreement

These Terms & Conditions are between you and Digital Dreaming (“we,” “us”). By accessing digital-dreaming.app or engaging our services, you accept these terms. A separate written proposal or services agreement, where one exists, governs the specifics of your project and prevails over these terms in the event of a conflict.

2. Our services

We design and build websites and provide marketing and automation systems (CRM, follow-up, booking, reviews, and related tools). Specific deliverables, timelines, and inclusions are set out in your chosen plan or proposal. We may improve or modify features over time.

3. Plans, fees & billing

• Our plans are published on our pricing page and billed monthly in advance unless agreed otherwise.
• Plans are month-to-month with no long-term contract and no setup fee unless stated — you can cancel any time, effective at the end of the current billing period.
• Custom/Commerce work is scoped and quoted individually.
• Fees are exclusive of applicable taxes. Late or failed payments may pause service until resolved.

4. Your responsibilities

• Provide timely content, access, and approvals needed to deliver your project.
• Ensure any material you give us (text, images, logos) is accurate and that you have the rights to use it.
• Use the services lawfully and keep your account credentials secure.

5. Ownership & intellectual property

You own your website, your domain, and your data. On full payment, the final deliverables produced specifically for you are yours, and if you ever leave, you can take your site, domain, and CRM data with you. We retain ownership of our underlying tools, code libraries, systems, and know-how, and of any pre-existing materials, which we license to you as needed to use your site. You keep ownership of content you provide to us.

6. Acceptable use

You agree not to use the site or services to break the law, infringe others’ rights, send spam, distribute malware, or attempt to disrupt or gain unauthorized access to our systems.

7. Third-party services

Our services rely on third parties (e.g. hosting, email, SMS, payment, and Google services). Their terms and availability are outside our control, and we are not responsible for their acts or outages.

8. Disclaimers

We deliver our services with reasonable skill and care, but we do not guarantee specific business results, rankings, or revenue. Except as expressly stated, the site and services are provided “as is” without warranties of any kind, to the fullest extent permitted by law.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses, or for lost profits or data. Our total liability arising from the services is limited to the amount you paid us in the three (3) months before the event giving rise to the claim.

10. Indemnity

You agree to indemnify us against claims arising from your content, your use of the services, or your breach of these terms.

11. Termination

Either party may end the engagement per your plan or proposal. On termination, unpaid fees for work performed remain due, and we will provide reasonable help to hand over your site, domain, and data.

12. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and disputes are subject to the courts of Ontario.

13. Changes

We may update these terms from time to time. Continued use after an update means you accept the revised terms.

14. Contact

Questions? Email contact@digital-dreaming.app or call (226) 218-1791.